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SOMETHING NOT WORKING
If the appliance is not working correctly, please carry out the following checks, before
contacting your local Service Force Service Centre.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault
caused by incorrect use or installation, a charge will be made even if the appliance is
under guarantee.
Symptoms Solutions
1. No burner ignition
2. The gas ring burns unevenly
3. One of the oven or grill burners does
not ignite
4. Cooking results are not satisfactory
5. The oven smokes
Check that:
• Gas supply is completely open
• The position of gas pipe is right
• The burner is not wet
• The burner cap and ring burner have
been replaced correctly after cleaning
• The control knob has been pressed for
10 seconds upon ignition
Check that:
• The main jet is not blocked and the ring
burner is clean of food particles
• The burner cap and ring burner have
been replaced correctly after cleaning
Check that:
• The burner is in its correct place
• The burner is not wet
• The control knob has been pressed for
10 seconds upon ignition
Check that:
• The correct temperature has been
selected
• The cooking time is adapted
• The grill is placed correctly in the oven
Check that:
• The oven does not need cleaning
• The food does not spill over
• There is no excessive fat / juice on the
oven sides
If after these checks, the appliance still does not operate correctly, contact your local Service
Force Centre. When you contact the Service Force Centre you will need to give the following
details:
1. Your name, address and post code.
2. Your telephone number
3. Clear and concise details of the fault
4. The model and serial number of the appliance (found on the rating plate*)
5. The purchase date
* The rating plate can be found on the front flap of the storage compartment.
Please note that a valid purchase receipt or guarantee documentation is required for
in-guarantee service calls.