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63Service and Spare Parts
Service and Spare Parts
If the event of your appliance requiring service, or if you wish to purchase spare
parts, please contact Service Force by telephoning:
Your telephone call will be automatically routed to the Service Force Centre cov-
ering your post code area.
For the address of your local Service Force Centre and further information about
Service Force, please visit the website at
www. serviceforce.co.uk
Before calling out an engineer, please ensure you have read the details under the
heading „What to do if...“
When you contact the Service Force Centre you will need to give the following
details:
1. Your name, address and post code.
2. Your telephone number.
3. Clear and concise details of the fault.
4. The model and serial number of the appliance (found on the rating plate)
5. The purchase date.
Please note that a valid purchase receipt or
guarantee documentation is required for in-
guarantee service calls.
Customer Care
For general enquiries concerning your AEG
appliance, or for further information on
AEG products please contact our Customer
Care Department by letter or telephone at
the address below or visit our website at
www.aeg.co.uk.
(*) Calls may be recorded for training purposes
0870 5 929 929
Customer Care Department
Major Appliances
AEG Domestic Appliances
Addington Way
Luton
Bedfordshire, LU4 9QQ
Tel: 08705 350350 (*)
For Customer Service in the Republic of
Ireland please contact us at the address be-
low:
AEG/ Electrolux Group (Ire) Ltd
Long Mile Road/ Dublin 12
Republic of Ireland
Tel: +353 (0) 1 4090754
Email: service.eid@electrolux.ie