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14. Service and Spare Parts
In the event of your appliance requiring service, or if you wish to purchase spare parts, please
contact your local Service Force Centre by telephoning:
0870 5 929929
Your telephone call will be automatically routed to the Service Force Centre covering your post
code area.
For the address of your local Service Force Centre and further information about Service Force,
please visit the website at www.serviceforce.co.uk
Before calling out an engineer, please ensure you have read the details under the heading
"Something Not Working".
When you contact the Service Force Centre you will need to give
the following details:
1. Your name, address and post code.
2. Your telephone number.
3. Clear and concise details of the fault.
4. The model and serial number of the appliance (found on the
rating plate).
5. The purchase date.
Please note that a valid purchase receipt or guarantee
documentation is required for in-guarantee service calls.
For Customer Service in Ireland please contact us at the address below:
AEG
Electrolux Group (Irl) Ltd
Long Mile Road
Dublin 12
Republic of Ireland
Tel: +353 (0) 1 4090754
Email: service.eid@electrolux.ie
14.1 Customer Care Department
For general enquires concerning your AEG appliance, or for further information on AEG products,
please contact our Customer Care Department by letter or telephone at the address below or visit
our website at www.aeg.co.uk
Customer Care Department
AEG Domestic Appliances
55 – 77 High Street
Slough
Berkshire
SL1 1DZ
Tel: 0870 5 350350 (*)
*calls to this number may be recorded for training purposes.