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9
SOMETHING NOT WORKING
SERVICE AND SPARE PARTS
If, having followed these instructions carefully, your cooker hood fails to work properly please carry out
the following checks.
Symptom
The cooker hood will not start
The cooker hood is not working effectively
The cooker hood has switched off during opera-
tion
If after all these checks, the fault persists, contact your
local Service Force Centre, quoting the model and
serial number.
Please note that it will be necessary to provide proof of
purchase for any in-guarantee service calls.
Solution
• Check the hood is connected to the electricity
supply.
• Make sure the switch is in the ‘ON’ position.
• The fan speed is set high enough for the task
• The grease fi lter is clean.
• The kitchen is adequately vented to allow the
entry of fresh air.
• If set up for recirculation, check that the charcoal
fi lter is still effective.
• If set up for extraction, check that the ducting and
outlets are not blocked.
• The safety cut-out device has been tripped.
• Tum off the hob and then wait for the device to
reset.
In-guarantee customers should ensure that the
above checks have been made as the engineer will
make a charge if the fault is not a mechanical or
electrical breakdown.
If you require an engineer or spare parts contact your
local Service Force Centre by telephoning:
08705 929929
Your telephone call will be routed to your local Service
Force Centre. The addresses are listed in the back of
the book.
For general assistance with your appliance or for further
information on Electrolux products please contact our
Customer Care Department.
Customer Care Department,
Electrolux
55 - 77 High Street
Slough
Berkshire
SL1 1DZ
Tel: 08705 727 727 *
* calls to this number may be recorded for training
purposes.