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8
SOMETHING NOT WORKING
SERVICE AND SPARE PARTS
If, having followed these instructions carefully, your cooker hood fails to work properly please carry out
the following checks.
Symptom
The cooker hood will not start
The cooker hood is not working effectively
The cooker hood has switched off during
operation
If after all these checks, the fault persists,
contact your local Service Force Centre,
quoting the model and serial number.
Please note that it will be necessary to
provide proof of purchase for any
in-guarantee service calls.
Solution
• Check the hood is connected to the electricity
supply.
• Make sure the switch is in the ‘ON’ position.
• The fan speed is set high enough for the task
• The grease filter is clean.
• The kitchen is adequately vented to allow the
entry of fresh air.
• If set up for recirculation, check that the
charcoal filter is still effective.
• If set up for extraction, check that the ducting
and outlets are not blocked.
• The safety cut-out device has been tripped.
• Turn off the hob and then wait for the device to
reset.
In-guarantee customers should ensure
that the above checks have been made as
the engineer will make a charge if the fault
is not a mechanical or electrical
breakdown.
If you require an engineer or spare parts
contact your local Service Force Centre by
telephoning:
08705 929929
Your telephone call will be routed to your local
Service Force Centre. The addresses are
listed in the back of the book.
Moffat has an agreement with Electrolux who will
undertake all servicing requirements for your
appliance.
For general assistance with your appliance or
for further information on Moffat products
please contact our Customer Care Department.
Customer Care Department,
Moffat
55 - 77 High Street
Slough
Berkshire
SL1 1DZ
Tel: 08705 950 950*
* calls to this number may be recorded for training
purposes.