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Technical assistance service (not for UK)
You are welcome to telephone our technical assistance service (see list of technical
assistance centres) whenever you need information or in the unlikely event of a fault.
When calling, please be ready to specify:
1. The model code number
2. The serial number (E-Nr.)
3. The manufacturing number (F-Nr.)
This information is shown on the registration plate inside the unit behind the
grease filter.
We reserve the right to change specifications and colours as a result of our policy of
continuing technological development.
Service and spare parts for UK
In the event of your appliance requiring service, or if you wish to purchase spare parts,
contact your local AEG Service Force Centre by telephoning: 08705 929 929
Your call will be automatically routed to the Service Centre covering your post code
area. For the address of your local Service Force Centre and further information about
Service Force, please visit the website at www.serviceforce.co.uk
Please ensure that you have read the section „What to do if....“ as the engineer will make
a charge if the fault is not a mechanical or electrical breakdown even the appliance is
under warranty. Please note that proof of purchase is required for in-guarantee
service calls.
Help us to help you
Please determine your type of enquiry before writing or telephoning.
When you contact us we need to know:
• Your name
• Address and post code
• Telephone number
• Clear and concise details of the fault
• Name and model of the appliance*
• E number*
* This information can be found on the rating plate, which can be seen when the grease
filters are removed.
Special accessories*
Charcoal filter KF20 E-Nr. 942 120 600
* Not available in UK, please contact your local Service Force Centre.