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32 electrolux
Customer CareCustomer Care
Customer CareCustomer Care
Customer Care
For general enquiries concerning your Electrolux appliance, or for further
information on Electrolux products please contact our Customer Care
Department by letter or telephone at the address below or visit our website
at
wwwwww
wwwwww
www
.electr.electr
.electr.electr
.electr
olux.co.ukolux.co.uk
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Customer Care Department
Electrolux Major Appliances
Addington Way
Luton
Bedfordshire, LU4 9QQ
Tel: 08705 950 950 (*)
(*) Calls may be recorded for training purposes
Service and Spare Parts
In the event of your appliance requiring service, or if you wish to purchase spare
parts, please contact your local Service Force Centre by telephoning
0870 5 929 929
Your telephone call will be automatically routed to the Service Force Centre co-
vering your postcode area.
For the address of your local Service Force Centre and further information about
Service Force, please visit the website at
www.serviceforce.co.uk
Before calling out an engineer, please ensure you have read the details under the
heading “Something not working”. When you contact the Service Force Centre you
will need to give the follo-wing details:
1.Your name, address and postcode.
2.Your telephone number.
3. Clear concise details of the fault.
4. The model and Serial number of the appliance (found on the rating plate).
5.The purchase date.
Please note a valid purchase receipt or guarantee documentation is required for in
guarantee service calls.