Electrolux EI24RD65HS Refrigerator User Manual


 
11
Troubleshooting
Before You Call for Service
If the unit appears to be malfunctioning, read
through this manual first. If the problem persists,
check the Troubleshooting Guide below. Locate
the problem in the guide and refer to the cause
and its remedy before calling for service. The
problem may be something very simple that can
be solved without a service call. Some remedies
listed in the Troubleshooting Guide are very
complex. Consulting or contracting a qualified
service technician may be necessary.
If Service is Required
Contact the dealer where you purchased the unit
if service is required. State the model and serial
number and explain the problem. The model and
serial number plate is located on the ceiling of your
unit.
If you do not know the name of the selling dealer
or a local service company, you can check online
at www.electroluxappliances.com, or call
1-877-435-3287.
WARNING
ELECTROCUTION HAZARD
NEVERattempttorepairorperformmaintenanceontheunituntilthemainelectricalpowerhas
been disconnected.
Problem Possible Cause Remedy
Unit not cold
enough
•Controlsettoowarm
•Airowtofrontgrille
blocked
•Doorgasketnotsealing
properly.
•Adjusttemperaturecolder.See“Adjusting the
Temperature” in the “Start-Up and Temperature Control
section. Allow 24 hours for temperature to stabilize.
•Airowmustnotbeobstructedtofrontgrille.See
Installation” Section.
•Adjustdoorgasket.
Unit too cold •Controlsettoocold •Adjusttemperaturewarmer.See“Adjusting the
Temperature” in the “Start-Up and Temperature Control
section. Allow 24 hours for temperature to stabilize.
No interior light •FailedLEDassembly •ContactaqualiedElectroluxServiceTechnician.
Light will not go out
when door is closed
•Doorswitchnotmaking
contact
•Checkforproperdooralignment.