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38 electrolux guarantee/customer service
When you contact the Service Force
Centre you will need to give the
following details:
1. Your name, address and postcode.
2. Your telephone number.
3. Clear concise details of the fault.
4. The model and Serial number of
the appliance (found on the rating
plate).
5. The purchase date.
Please note a valid purchase receipt
or guarantee documentation is
required for in guarantee service calls.
Customer Care
For general enquiries concerning your
Electrolux appliance, or for further
information on Electrolux products
please contact our Customer Care
Department by letter or telephone at
the address below or visit our website
at www.electrolux.co.uk
Customer Care Department Electrolux
Major Appliances Addington Way
Luton Bedfordshire, LU4 9QQ Tel:
08705 950 950 (*) (*) Calls may be
recorded for training purposes.
European guarantee
This appliance is guaranteed by
Electrolux, in each of the countries
listed in the following page, for the
period specified in the appliance
guarantee or otherwise by law. If you
move from one of these countries to
another of these countries the
appliance guarantee will move with
you subject to the following
qualifications:
● The appliance guarantee starts
from the date you first purchased
the appliance which will be
evidenced by production of a valid
purchase document issued by
seller of the appliance.
● The appliance guarantee is for the
same period and to the same
extent for labour and parts as
exists in your country of residence
for this particular model or range of
appliances.
● The appliance guarantee is
personal to the original purchaser
of the appliance and cannot be
transferred to another user.
● The appliance is installed and
used in accordance with
instructions issued by Electrolux
and is only used within the home,
i.e. is not used for commercial
purposes.
● The appliance is installed in
accordance with all relevant
regulations in force within your
new country of residence.
The provisions of this European
Guarantee do not affect any of the
rights granted to you by law.
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