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23What to do if …
What to do if …
Problem Possible cause Remedy
The cooking zones will not
switch on or are not function-
ing
More than 10 seconds have
passed since the appliance was
switched on
Switch the appliance on again.
The child safety device is
switched on l
Deactivate the child safety de-
vice (See the section “Child
safety device”)
Several sensor fields were
touched at the same time
Only touch one sensor field
Automatic switch off has been
triggered
Remove any objects (pan,
cloths, etc.) that are lying on
the control panel. Switch the
appliance on again
STOP+GO is activated u Switching off STOP+GO
The residual heat indicator is
not displaying anything
The cooking zone was only on
for a short time and is there-
fore not hot
If the cooking zone is sup-
posed to be hot, call the Cus-
tomer Service Department.
Power function cannot be
switched on
The Power function function
has already been activated
several times quickly one after
the other
Let cooking surface cool down.
Display changes between two
heat settings
Power Management is reduc-
ing the power of this cooking
zone
See section “Power Manage-
ment“ in the Operating the
Appliance chapter
f lights up Unsuitable cookware Use suitable cookware
No cookware on the cooking
zone
Place cookware on the cooking
zone
The diameter of the bottom of
the cookware is too small for
the cooking zone
Move onto a smaller cooking
zone
Use suitable cookware
_ is lit Overheating protection for the
cooking zone has been trig-
gered
Switch off the cooking zone.
Switch the cooking zone on
again
Automatic switch off has been
triggered
Switch off the cooking zone.
Switch the cooking zone on
again