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What to do if
If your appliance fails to work properly please carry out the following checks.
Symptom Solution
The cooker hood will not start... Check that: The hood is connected
to the electricity supply.
Check that a fan speed has been
selected
The cooker hood is not working Check that: The fan speed is set
high enough for the task.
The grease filters are clean.
The kitchen is adequately vented to
allow the entry of fresh air.
If set up for recirculation, check
that the charcoal filter is still
effective.
If set up for extraction, check that
the ducting and outlets are not
blocked.
The cooker hood has The safety cut-out device has been
switched off during operation... tripped
Turn off the hob and then wait for
the device to reset.
If the hood has been installed below
the heights indicated in the
installation instructions the motor
will cut-out frequently which will
damage the hood.
If after all these checks, the problem persists, contact your local
Service Force Centre, quoting the model and serial number.
Please note that it will be necessary to provide proof of purchase for
any in-guarantee service calls.
In-guarantee customers should ensure that the above checks have
been made as the engineer will make a charge if the fault is not a
mechanical or electrical breakdown.
Special accessories
Charcoal filter Type 20