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LIMITED WARRANTY* ONE (1) YEAR:
Your Elite Platinum small kitchen appliance is built with precision, inspected and
tested before leaving our factory. It is warranted, to the original purchaser, to be free
from any manufacturing defects under normal use and conditions for one (1) year,
cord excluded. During that period, should the appliance fail to operate properly, return
the appliance with your sales receipt to the store where purchased. This warranty
gives you special legal rights and you may also have other rights to which you are
entitled, which may vary from state to state. If you use your appliance for household
use and according to instructions, it should give you years of satisfactory service.
This limited warranty covers appliances purchased and used within the
surrounding United States and does NOT cover:
- Damages caused from improper usage or installation of appliance.
- Damages caused from shipping.
- Defects other than manufacturing defects.
- Breakage caused by misuse, abuse, accident, alteration, lack of proper care and
maintenance, or incorrect current or voltage.
- The loss or missing parts of the appliance. Parts will need to be purchase
- Damage from service by other than an authorized dealer or service center.
- Any transportation and shipping charges.
RETURNS: Any return of defective merchandise to the manufacturer must be processed
accordingly by contacting customer service first to obtain RA # (Return Authorization Number).
We will not accept any returns of merchandise without an applicable RA #.
*One Year Limited Warranty valid only in the United States, excluding Alaska, Hawaii, and
For international warranty, please contact the local distributor.
**Any instructions or policy included in this manual may subject to change at any time.
Model ERO-210BK Elite Platinum 18 Qt. Roaster Oven with Buffet Server
Distributed by: MAXI-MATIC
18401 E. Arenth Ave. Building B. City of Industry, CA 91748
Customer Service Department: (626) 912-9877 Ext. 116/120 MON-FRI 9am-5pm PCT
18 Qt. Roaster Oven
with Buffet Server
Before operating your new appliance, please read all instructions carefully and keep for future reference.