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Troubleshooting Guide:
You can easily solve many common problems by trying the suggestions below:
SYMPTOM
POSSIBLE CAUSE
Vibrations
• Check to make sure the wine cooler is on a level surface
The door will not close
properly
• The wine cooler is not on a level surface
• The racks are out of position
Fan is always running.
• This is simply a function of the cooling system. The lower the
setting, the more the fan will run. If the room is warmer than 77°F
(25°C), it will run more
• The unit has been designed to run continuously when operating
at the lower temperatures
Unit has no power.
• Check the wall outlet for power. Make sure the outlet is not
controlled by a wall switch
The inside temperature
does not seem correct
• Make sure the cooling vents on each side of the cooler are not
obstructed. Have at least 5 inch (15cm) of space on each side of
unit.
• The unit will have difficulty in cooling if the set temperature is
32°F (18°C) below the ambient temperature.
Example: if the ambient temperature is 86°F (30°C), the unit
will have difficulty cooling to 54°F (12°C).
• When using the unit for the first time, it can take up to 24 hrs to
reach the desired temperature
The unit does not
operate
• It may not be plugged into the wall socket
• Make sure the wall socket is functional by testing another
electrical appliance in the power socket
• Make sure the circuit breaker is not tripped or a fuse is blown
There is a puddle of
water under / around the
wine cooler
• This wine cooler features a self-evaporation system. An external
drip tray is therefore not required for accumulating condensation.
If water forms under / around the wine cooler, the humidity level
in the room is too high. Either try to lower the humidity level in the
room (using for example a dehumidifier) or place the wine cooler
in an another room
The unit will not cool.
Power is On.
Make sure there are at least 3-5 bottles in the unit.
Allow at least 24 hours for the internal temperature to adjust
properly.
*Because of technological limitation , the interior temperature can be
set between 44°F (7°C) and 66°F (19°C) on the control panel only at
the room temperature of 77°F (25°C)
To achieve accurate temperature control, the unit should not be used
or operated in any of the following locations:
• in a sunny place
• in a room with poor air circulation such as a garage
• near another heat producing appliance (dishwasher, oven,
refrigerator).
• with an outlet shared with a refrigerator as it will drain power from
the unit.
• built-in a wall recess, niche or cabinet.
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