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Maintenance & Cleaning
To clean your convection microwave oven:
1. Press the “Stop/Clear” to turn the convection
microwave oven off and remove the plug from the
electrical outlet.
2. Let the oven cool completely before cleaning the
inside.
3. Wipe the inside of the oven with a damp cloth. You
can use a mild detergent if the oven gets very dirty.
Do not use oven cleaning sprays or harsh
cleansers as they may damage the surface of the
microwave oven.
4. Wipe the outside surface of the convection
microwave oven with a damp cloth. Do not allow any
water to seep into the ventilation openings.
5. Wipe the door, window door seal and control panel
with a damp cloth frequently to remove any spills or
spatters. Do not use any abrasive cleansers as it
will damage the finish.
6. Do not allow the control panel to become wet.
When cleaning the control panel, leave the door open
slightly to prevent the oven from turning on
accidentally.
7. If steam accumulates inside or around the oven door,
wipe with a dry, soft cloth. This may occur when the
microwave is used under high humidity conditions.
8. Clean the glass turntable, turntable drive plate, and
metal rack in warm, soapy water or place in the
dishwasher.
9. Clean the bottom of the oven with a damp cloth and a
mild detergent.
10. To remove odors from your oven, place a cup of
water with the juice of a lemon and the lemon rind in
a deep microwaveable dish and microwave for 5
minutes. After the oven has cooled, wipe with a dry,
soft cloth.
Troubleshooting
1. Oven does not start.
a) Is the power cord plugged in?
b) Check fuse or circuit breaker in your home.
c) Is the door closed?
d) Is the cooking time set?
e) Press the “Start” button.
2. Arcing or sparking.
a) Are you using approved cookware?
b) Is the oven empty?
3. Incorrect time of day.
a) Have you tried to reset the time of day?
4. Unevenly cooked foods.
a) Are you using approved cookware?
b) Is the glass turntable in the oven?
c) Did you stir the food while it was cooking?
d) Were the foods completely defrosted?
e) Was the time/cooking power level correct?
5. Overcooked foods.
a) Was the time/cooking power level correct?
6. Undercooked foods.
a) Are you using approved cookware?
b) Were the foods completely defrosted?
c) Was the time/cooking power level correct?
d) Are the ventilation ports clear?
7. Improper defrosting.
a) Are you using approved cookware?
b) Was the time/cooking power level correct?
c) Did you turn or stir the food during the defrosting
cycle?
Questions & Answers
1. Will the microwave oven be damaged if it operates
empty?
Never operate the oven empty or without the
glass turntable when using the microwave mode.
When using the pre-heat and/or the convection fan
setting, then you can operate it empty.
2. Does microwave energy pass through the viewing
screen of the door?
No. the screen bounces the energy back into the
oven cavity. The holes allow only the light to pass
through.
3. Can my microwave oven be damaged if the food is
cooked for too long?
Like any other cooking appliance, it is possible to
overcook food to the point that the food creates
smoke and possibly even fire and damage the
inside of the oven. It is always best to be near the
oven when you are cooking.
If the food that you are cooking catches fire, turn the
oven “Off” and remove the plug from the electrical
outlet. DO NOT OPEN THE DOOR.
4. Why do some baked foods have a dry, brown spot?
A hard, dry spot indicates overcooking. Shorten the
cooking time.
5. Why do eggs sometimes pop?
When baking, frying or poaching eggs, the yolk may
pop due to steam buildup inside the yolk. To prevent
this, pierce the yolk before cooking.
Caution: Never microwave eggs in the shell.
6. Why is standing time recommended after
microwave cooking time is over?
Standing time allows foods to continue cooking
evenly for a few minutes after the actual microwave
oven cooking cycle ends. The amount of standing
time depends on the density of the foods. Follow
the recipe suggestions.
7. Why is additional time required for cooking food
that was stored in the refrigerator?
As in convention cooking, the initial temperature of
the food affects the total cooking time.
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Maintenance & Cleaning Instructions