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CUSTOMER CARE
Before you call for service or assistance ...
Check the things you can do yourself. Refer to your User Guide and check...
1. Your product is correctly installed
2. You are familiar with its normal operation
If after checking these points you still need assistance, please refer to the following...
In New Zealand if you need assistance ...*
Call your Fisher & Paykel retailer who is trained to provide information on your
product, or if we can be of any further help, please contact our Customer Care
Centre,
Toll Free: 0800 FP CARE or 0800 37 2273
Email: Customer.Care@fp.co.nz
Fax: (09) 273 0656
Postal Address: PO Box 14-917, Panmure, Auckland.
If you need service ...*
Fisher & Paykel has a network of independent Fisher & Paykel AUTHORISED
SERVICE CENTRES whose fully trained technicians can carry out any service
necessary on your product. Your dealer or our Customer Care Centre can
recommend an AUTHORISED SERVICE CENTRE in your area.
In Australia if you need assistance ...*
Call the Fisher & Paykel CUSTOMER CARE CENTRE and talk to one of our
Customer Care Consultants.
Toll Free: 1300 650 590 from anywhere within Australia
Email: Customer.Care@fp.com.au
Phone: (07) 3826 9100
Fax: (07) 3826 9298
Postal Address: PO Box 798 Cleveland, QLD 4163.
If you need service ...*
Fisher & Paykel Australia Pty Ltd has a network of independent Fisher & Paykel
AUTHORISED SERVICE CENTRES whose fully trained technicians can carry out
any service necessary on your product. Your State Office or our Customer
Care Centre can recommend an AUTHORISED SERVICE CENTRE in your area.
*IF CA R RITE
Please provide, name and address, model number, serial number, date of purchase and a complete description of the
problem. This information is needed to provide a better response to your request for assistance.