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CUSTOMER CARE
Before you call for service or assistance ...
Check the things you can do yourself. Refer to your User Guide and check...
1. Your product is correctly installed
2. You are familiar with its normal operation
If after checking these points you still need assistance, please refer to the following or check our
website : www.fisherpaykel.com
In New Zealand if you need assistance ...*
Call your Fisher & Paykel retailer who is trained to provide information on your product, or if we can
be of any further help, please contact our Customer Care Centre,
Toll Free: 0800 FP CARE or 0800 37 2273 Email: customer.care@fp.co.nz
Fax: (09) 273 0656 Postal Address: PO Box 58732,
Greenmount, Auckland.
If you need service ...*
Fisher & Paykel has a network of independent Fisher & Paykel AUTHORISED SERVICE CENTRES
whose fully trained technicians can carry out any service necessary on your product. Your dealer or
our Customer Care Centre can recommend an AUTHORISED SERVICE CENTRE in your area.
In Australia if you need assistance ...*
Call the Fisher & Paykel CUSTOMER CARE CENTRE and talk to one of our Customer Care
Consultants.
Toll Free: 1300 650 590 from anywhere within Australia Email: customer.care@fp.com.au
Phone: (07) 3826 9100 Fax: (07) 3826 9298
Postal Address: PO Box 798 Cleveland, QLD 4163.
If you need service ...*
Fisher & Paykel Australia Pty Ltd has a network of independent Fisher & Paykel AUTHORISED
SERVICE CENTRES whose fully trained technicians can carry out any service necessary on your
product. Your State Office or our Customer Care Centre can recommend an AUTHORISED SERVICE
CENTRE in your area.
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