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FINAL CHECKLIST TROUBLESHOOTING
Check all parts are installed.
Ensure product is level, securely fastened to the cabinetry and opens and closes
freely. The DishDrawer® must be free to fully close with no resistance from the
cabinetry.
Ensure inlet hose to water supply has supplied rubber washer fitted, and that
it’s tightened a further half turn after seal contact.
Ensure any knockouts or plugs in drain connection have been drilled out and
drain connection has been made.
The drain hose joiner must not support the weight of excess hose material.
Keep drain hose as fully extended as possible to prevent sagging. Any excess
length of drain hose should be kept on the DishDrawer® side of the highloop.
If using Plumbing and Drainage OPTION A, ensure the Highloop is a minimum
6” (150 mm) higher than the drain hose joiner.
Turn on the power and water supply. Then press the Power (
)
button to turn
the DishDrawer® on. The DishDrawer® should beep and Wash Programme lights
light up.
Check the spray arms are in place and free to rotate.
Add three cups of water into the DishDrawer®. On the Wash Programme
Selector Panel press Rinse and close the drawer. Start the programme by
pressing the Start/Pause (
)
button.
After the Rinse programme has finished, ensure machine has run and drained
correctly.
Check water supply and drainage connection for leakage.
Spray arms
Excessive water remaining above the filter plate, after the rinse cycle
Check for a kinked drain hose or blocked waste connection, highloop not
properly installed or drain hose not routed correctly.
No water supply
Check water is connected, turned on and the spray arms are correctly fitted
and free to rotate.
No lights come on when the drawer is opened
Ensure power is connected and is switched on. Check if Auto Power option is
on. See the user guide for information.
Water around water supply and drainage connections
Check connections, existing plumbing and hoses for leaks. Check rubber
washer and hose clamp are correctly fitted.
If product is tipping
Ensure the product is secured to the cabinetry.
If front panel is misaligned with front of adjacent cabinetry
Check and relevel product. Check the cabinetry is square. If front panel is
still misaligned, see separate sheet (supplied) for instructions on adjusting it
(Prefinished models only).
Drawer doesn’t close properly
Ensure nothing is obstructing the drawer from closing properly eg sound
insulation, hoses or drawer latches.
If a problem occurs, consult the Troubleshooting section of the User guide.
If after checking these points you still need assistance, please refer to the
Service & Warranty book for warranty details and your nearest Authorized
Service Center, or contact us through our website, listed below.
www. sherpaykel.com www. sherpaykel.ca 599796A US CA 03.10
(2,2) -2- 599796A DD36S installA2 USCA.indd 19/2/10 11:33:29 AM
(2,2) -2- 599796A DD36S installA2 USCA.indd 19/2/10 11:33:29 AM