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10
Troubleshooting tips
Problem Possible causes
What to do
Waste disposer
is not starting
No electricity at the power
outlet.
Check that the plug is correctly connected and power is
turned on.
Check another appliance at the same outlet.
Check house fuse.
Air switch tubing not
connected
Check that the air switch, or wall switch, is correctly
connected. Refer to page 7 of the installation instructions.
Foreign object may be
lodged between the
turntable and grinding ring.
Turn power supply and water tap off. Rotate the turntable,
using a plastic, wooden or non-magnetic implement to
dislodge the foreign object.
Grinding chamber may
be overloaded with food
waste or foreign matter.
Turn the power and water tap off and, using a plastic,
wooden or non-magnetic implement, remove the
food waste or foreign matter. Refer to the operating
instructions section.
Safety overload button may
have tripped.
The reset overload button is a red button located
externally, opposite the power cord outlet, near the
bottom of the waste disposer.
Abnormal noise
when operating
A spoon, bottle cap or
other foreign object may
have fallen into the waste
disposer
Turn power supply and water tap off. Wait until grinding
blades and turntable has stopped turning. Use a plastic,
wooden or non-magnetic implement to remove the
foreign object.
Waste disposer
is jammed
Foreign object may be
lodged between the
turntable and grinding ring.
Turn power supply and water tap off. Rotate the turntable,
using a plastic, wooden or non-magnetic implement to
dislodge the foreign object.
Unit is leaking
at the top
connections
Improper seating of the
sink flange.
Check that the sink flange is centred and sealed tightly
into the sink drain by the mounting assembly from
underneath. Refer to step 2 of the installation instructions.
Improperly installed rubber
gasket.
Check that the rubber gasket is sitting flat under the
lip of the sink flange. Refer to step 2 of the installation
instructions.
Mount ring not tightened
properly
Discharge outlet elbow may not be tightened.
Check the discharge elbow is tight. Refer to step 13 of the
installation instructions.
Unit is leaking
at the discharge
outlet.
Discharge outlet elbow
may not be tightened.
Check the discharge elbow is tight. Refer to step 13 of the
installation instructions.
Water is slow to
drain from the
sink
Rubber splash guard
fingers trapping air inside
the chamber.
When the rubber splash guard is new, air can become
trapped within the chamber preventing water from
draining quickly. Pushing food through the rubber splash
guard will release the air and the water will drain. Over
time, the splash guard fingers will soften and flex, holding
back less air and aiding drainage.
Troubleshooting
4020_Wastedisposal_UG.indd 10 10/22/08 6:21:18 PM