16
Warranty and service
Customer care
Check the things you can do yourself. Refer to your User Guide
and check:
1
your appliance is correctly installed
2
you are familiar with its normal operation
If after checking these points you still need assistance please refer to the following:
In New Zealand If you need assistance call...*
Call your Fisher & Paykel retailer who is trained to provide information on your appliance, or if
we can be of any further help, please contact our Customer Care Centre and talk to one of our
Customer Care Consultants.
Toll Free - 0800 FP CARE or 0800 37 2273 Fax: (09) 273 0656
Email: customer.care@fp.co.nz Postal Address: PO Box 58-546. Botany
Auckland 2163
In Australia If you need assistance call...*
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants.
Toll Free - 1300 650 590 Fax: (07) 3826 9298
Email: customer.care@fp.com.au Postal Address: PO Box 798, Cleveland QLD 4163
If you need service...*
Fisher & Paykel Australia Pty Ltd has a network of independent Fisher & Paykel Authorised
Service Centres whose fully trained technicians can carry out any service necessary on your
appliance. Our Customer Care Centre can recommend an Authorised Service Centre in your area.
In United Kingdom If you need assistance call...*
Phone: (0845) 066 2200
Fax: (0845) 331 2360
Email: customer.care@fisherpaykel.co.uk
Postal address: Fisher & Paykel Appliances Ltd, Maidstone Road, Kingston, Milton Keynes,
Buckinghamshire, MK10 0BD
In Ireland If you need assistance call...*
Phone: 01800 625 174
Fax: 01800 635 012
Email: customer.care@fisherpaykel.ie
Postal address: Fisher & Paykel Appliances Ltd, Unit D2, North Dublin Corporate Park, Swords,
Co. Dublin.
*If you call or write, please provide: name, address, model number, serial number, date of
purchase and a description of the problem. This information is needed in order to better
respond to your request for assistance.