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Troubleshooting chart
If there is a problem, check the chart below to see if you can fix it. If the problem cannot be fixed
or persists, call your Authorised Repairer or Customer Care.
Problem Possible causes What to do
The oven does not work
and the display is dark.
No power. Check that the mains power
supply is turned on and there is
no power outage in your area.
The oven does not work
but the display is lit.
The oven is set for automatic
cooking.
See ‘Automatic cooking’ for
information.
The lights do not come
on during cooking.
The oven light bulb(s) have
blown.
The ‘Lights off’ option has been
saved.
Replace the light bulb(s). See
‘Care and cleaning’ for
instructions.
See ‘User preference settings’ for
instructions on changing the
‘Lights off’ option.
The temperature
indicator shows --- and
the dials and buttons are
unresponsive.
The control panel is locked.
Press and hold the select
or
cancel
button to unlock the
control panel.
A glass pane in the oven
door has cracked,
chipped, or shattered.
Incorrect cleaning or the edge
of the glass hitting against
something.
You must NOT use the oven.
Call your Authorised Repairer or
Customer Care.
Troubleshooting