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Frequently asked questions
Q Is it possible for my cooktop to shatter?
A This is highly unlikely. The glass is very
robust and strong and goes through
a vigorous testing process before it is
accepted.
Q Does the glass scratch easily?
A No, the ceramic glass is very tough. However
check that your pots do not have jagged
edges on the bottom, and do not use a
heavy-duty scourer.
Q What do the lights mean?
A These depict the status of the elements:
Red (CE901), White (CE901M) - the element
is turned on.
Amber (CE901), Red (CE901M) - the element
is turned off but the surface is still hot.
Q Will the graphics come off?
A No, the graphics on the glass are fused
onto the surface. However they may be
obscured by baked on food. This is easily
removed with the scraper supplied with the
product. The graphics on the stainless steel
are etched by laser. Refer to the Cleaning
instructions.
Q Will the surface overheat?
A Each element is fitted with temperature
limiters that prevent overheating.
Q What is the best way to clean my cooktop?
A See Cleaning instructions.
Q Why do the elements appear to turn off
while cooking/heating?
A In order to maintain the selected
temperature the element may pulse on and
off.
Q Do I need special pans?
A No, however flat bottom pans are
recommended as they are more energy
efficient and stable.
Q How can I achieve a low setting for delicate
cooking and simmering?
A The Supersimmer control on the
front right element allows it to be turned
down to a very low and even power setting.
Q Can I install my cooktop above my
DishDrawer® or Fisher & Paykel oven?
A You can install CE901 models above your
DishDrawer® or Fisher & Paykel oven with
a standard bench height (see Installation
instructions for clearances below benchtop).
You cannot, however install Sol X CT560
models above your DishDrawer®.