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Solutions to Common Dishwashing Problems
Dishware Chipped
Load with care and do not overload. (See
Preparing and Loading dishes.)
Place delicate items in top rack.
Place glasses securely against pins and not
over pins.
Load items so they are secure and don't jar
loose when moving racks in and out. Move
racks in and out slowly.
Make sure tall glasses and stemware will clear
top of tub when rack is pushed in.
Fine antique china and crystal should be hand-
washed.
Dishware Stained or Discolored
Tea and coffee can stain cups. Remove the
stains by hand washing in a solution of 1/2 cup
(120 ml) bleach and one quart (1 L) of warm
water. Rinse thoroughly.
Iron deposits in water can cause a yellow or
brown film. A special filter installed in the
water supply line will correct this problem.
(See Removing Spots and Film.)
Aluminum utensils can leave gray/black marks
when they rub against other items. Load
properly.
Certain high acid foods can cause
discoloration of stainless steel and plastics if
allowed to sit for a long period. Rinse by hand
if not operating dishwasher at once.
Mixing stainless steel and silver utensils in
silverware basket can cause pitting of the
stainless steel blades. Avoid mixing stainless
steel and silver.
Etching
Using too much detergent in soft or softened
water causes this film that cannot be removed.
Adjust the amount of detergent based on the
water hardness. (Check Detergent Chart.)
Lower the water temperature.
Use the No Heat Dry option.
Detergent Left in Cups
Detergent may be old. Discard and use fresh
detergent.
Be sure water action can reach the dispenser.
Check to see if cycle has been completed.
Make sure items do not prevent the
detergent dispenser from opening.
Vapor at Vent
Water vapor escapes from the vent when the
dishwasher goes into the drying part of cycle.
This is normal.
Before calling for service, review this list. It
may save you both time and expense. This list
includes common experiences that are not the
result of defective workmanship or material
in your dishwasher.
Food Soils Left on Dishes
Choose another cycle for longer washing time.
Check rack loading section for proper
loadingavoid nesting items.
Home water pressure may be too lowshould
be 20 to 120 pounds per square inch (psi).
Check incoming water temperature. It should
be at least 120°F (49°C). (See Factors Affecting
Performance.)
Check water hardness. For extremely hard
water, it may be necessary to install a water
softener. (See Detergent Chart.)
Use fresh detergent.
Check to make sure funnel in top rack is not
blocked.
Make sure items are not blocking the spray
arms, preventing them from rotating.
Check to see if the rinse aid dispenser needs
refilling.
Dishes not Dry
Select Heat Dry option.
Make sure the rinse aid dispenser is filled.
Increase the amount of rinse aid. (See
Rinse Aid.)
Check the incoming water temperature. Be
sure it is at least 120°F (49°C).
Check for proper loadingavoid nesting
items.
Plastic items may need to be towel dried.
Cups with a concave bottom will collect water.
Glassware/Flatware Spotted or Cloudy
Check water hardness. For extremely hard
water, it may be necessary to install a water
softener. (See Detergent Chart.)
Water temperature may be low. Avoid
extremely low or high temperatures. (See
Factors Affecting Performance.)
Avoid overloading and improper loading. (See
Preparing and Loading Dishes.)
Use fresh detergent. Old detergent is
ineffective.
Make sure rinse aid dispenser is filled.
Check to see that proper amount of detergent
is being used for cycle selected. Also, check
phosphate level. (See Detergent Dispenser.)
Home water pressure may be too lowit
should be 20 to 120 pounds per square inch
(psi).