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The Problem Solver
Stainless Steel Cooktop
19
Questions?
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problem
solver!
PROBLEM POSSIBLE CAUSE
BURNERS DO • Burners assembled incorrectly after cleaning. Make sure the
NOT LIGHT burner assembly is put together correctly and that the outer
caps/burner ports are aligned.
• Ports blocked in the outer cap near the ignitor. Clean and
reassemble. See “Burner assembly” in the Care and Cleaning section.
• Inspect the manual cut-off valve to insure that it is not closed.
• Make sure the electrical plug is plugged into a live power outlet.
• Check for a power outage.
BURNER FLAMES • Improper air/gas ratio in burners. Call for service.
VERY LARGE
OR YELLOW
TICKING SOUND • The spark ignitor is not deactivated. Turn the burner OFF
OF SPARK IGNITOR and relight. Some ticking is normal. If ticking is excessive,
AFTER BURNER call for service.
LIGHTS
STRONG ODOR • Improper air/gas ratio in burners. Call for service.