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Problem Possible Causes What To Do
Display goes blank
A fuse in your home may be • Replace the fuse or reset the circuit breaker.
blown or the circuit
breaker tripped.
The clock is in the • See the
Special features of your oven control
section.
black-out mode.
Display flashes
Power failure. • Reset the clock.
Unable to get the
Oven control pads were • The
BAKE
and
BROIL HI/LO
pads must be touched at
display to show “SF”
not pressed properly. the same time and held for 3 seconds.
Power outage,
Power outage or surge. • Reset the clock. If the oven was in use, you must reset
clock flashes
it by touching the
CLEAR/OFF
pad, setting the clock
and resetting any cooking function.
“Burning” or “oily”
This is normal in a new oven • To speed the process, set a self-clean cycle for a
odor emitting from
and will disappear in time. minimum of 3 hours. See the
Using the self-cleaning
the vent oven
section.
Strong odor
An odor from the insulation • This is temporary.
around the inside of the oven
is normal for the first few times
the oven is used.
Fan noise
The convection fan may turn on • This is normal. To maximize cooking evenness, the
and off automatically. fan is designed to operate in both directions with a
pause in between.
Convection fan not
Preheat temperature • Fan will start automatically once the preheat
working
not reached. temperature is reached.
Drawer does not slide
The drawer is out of alignment. • Fully extend the drawer and push it all the way in.
smoothly or drags
See the
Care and cleaning of the range
section.
Drawer is over-loaded or load • Reduce weight. Redistribute drawer contents.
is unbalanced.
Lower oven drawer
A fuse in your home may be • Replace the fuse or reset the circuit breaker.
will not work
blown or the circuit breaker
tripped.
The oven is self-cleaning. • Wait for the self-clean cycle to finish and the oven
to cool.
Controls improperly set. • See the
Lower oven drawer
section.
Excessive condensation
Liquid in drawer. • Remove liquid.
in the drawer
Uncovered foods. • Cover food with lid or aluminum foil.
Temperature setting too high. • Reduce temperature setting.
Food dries out in the
Moisture escaping. • Cover food with lid or aluminum foil.
lower oven drawer
Drawer not fully closed. • Push drawer in until latch engages.
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Troubleshooting Tips
Before you call for service…