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Troubleshooting
Follow the troubleshooting guide below in the event that your dishwasher does not operate as
expected. Perform the basic checks below before calling an authorized service agent:
1. Make sure that the main water supply is turned on.
2. Make sure that the main power is turned on.
3. Make sure the machine is clean.
Condition Cause Solution
Dishwasher will not run.
Low or no water.
Chemicals won’t feed into
dishwasher.
Door not closed.
Main power OFF.
Dishwasher OFF.
Main water supply off.
PRV setting incorrect
Line strainer clogged.
Solenoid valve defective.
Chemical supply low.
Pick-up tube clogged
Supply tubing damaged.
Supply tubing kinked.
Close door completely.
Check breaker on panel.
Turn dishwasher ON.
Open supply valve.
Adjust the PRV setting
Contact Service Agent.
Contact Service Agent.
Refill chemical container.
Clean/replace tube.
Replace tubing.
Straighten tubing.
Dishwasher stays in
wash cycle.
Rinse Sentry extends wash
mode to allow final rinse
water booster temperature
to reach 180˚F/82˚C.
Contact Service Agent.
Dishwasher will not drain.
Drain screen clogged.
Drain valve defective.
Clean drain screen.
Contact Service Agent.
Poor wash results.
Wares incorrectly loaded.
in dishrack.
Clogged screens.
Clogged spray arms.
Chemical injectors not
feeding.
Thermostat defective.
Detergent motor defective.
Water temperature low.
Reposition wares or
reduce amount of wares.
Clean screens.
Clean spray arms.
Contact Chemical Supplier.
Contact Service Agent.
Contact Service Agent
Contact Service Agent