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Problem Possible Causes What To Do
Loud noises (other than
Silverware, bottle cap or other •Remove the splash guard* and remove the object with
those during grinding of
foreign object has fallen into the long-handled tongs. Replace the splash guard*.
bones and fruit pits)
disposer.
Disposer does not start
Reset button has been tripped. •With the splash guard* removed, check to see if the
turntable will move freely using a broom handle. If the
turntable moves freely, replace the splash guard* and
check the reset button to see if it has been tripped. The
reset button is red and located opposite the discharge
elbow, near the bottom of the disposer. Push the button
in until it clicks and remains depressed. If the reset
button has not been tripped, check for a shorted or
broken wire connecting to the disposer. Check the
electrical power switch, fuse box or circuit breaker.
If wiring and electrical components are intact, the
unit may have internal problems that require
service or replacement.
Turntable cannot rotate. •If the turntable does not turn freely, check for an
object lodged between the turntable and the grind
ring. Dislodge the object by moving the turntable
with a broom handle. Then remove the object.
If no foreign object is present, there may be internal
problems.
Disposer leaks
If the leak is at the top, it may be
caused by:
1. Improper seating of sink flange
(gasket choice, putty or tightening).
2. Support ring not tightened properly.
3. Defective cushion mount.
If the leak is at the discharge elbow, leak
may be caused by improper tightening
of elbow flange screws.
11
Before you call for service…
www.GEAppliances.com
Troubleshooting Tips
Save time and money! Review the chart on this page first
and you may not need to call for service.
Reset
Button
Serial No.
Remove
Splash Guard
Turntable
WARNING!
Before resetting, disconnect the power supply–please see SAFETY NOTE above. The overload control prevents
the motor from operating should overloading occur. This feature protects your house wiring and your disposer.
When overloaded, the motor will stop automatically.
SAFETY NOTE: Before investigating, you must disconnect the power supply.
*Batch Feed does not include splash guard.
Consumer SupportTroubleshooting Tips
Installation Instructions
Safety Instructions Operating Instructions