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Our ConsumerServicesare designedwithyourneedsand wantsin mind.
warrantyProtection
Beforeyournewapplianceleftthe factory,it went
Andyouhavea writtenwarrantyto protectyou.Seethe
throughrigorousteststo detectmanufacturingdefects.
warrantyonthebackpageof thisbookfar details.
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ConvenientService
Whetheryourapplianceisinor out ofwarranty,you’re
just a phonecallawayfromournationwidenetworkof
FactoryTrainedServiceprofessionals.
SimplycallourGE serviceorganization.Lookinthe
Whiteor YellowPagesofyourtelephonedirectoryfor
GENERALELECTRICCOMPANY,GENERAL
ELECTRICFACTORYSERVICE,GENERAL
EL13CTRIC-HOTPOINTFACTORYSERVICEor
GENERALELECTRICCUSTOMERCAREQ
SERVICE.
Servicecan normallybescheduledat yourconvenience
and the techniciandrivesa fully-stockedpartsservice
truckso that, in mostcases,the repaircan becompleted
inonevisit,
FIRST,contactthepeoplewhoservicedyourappliance.
Explainwhyyouarenot pleased.Inmostcases,thiswill
solvetheproblem.
NEXT,if youarestillnot pleasedwriteall the
details—includingyourphonenumberto:
Manager,ConsumerRelations
GeneralElectric
AppliancePark
Louisville,Kentucky40225
FINALLY,ifyourproblemisstillnot resolved,write:
MajorApplianceConsumerActionPanel
20NorthWackerDrive
Chicago,Illinois60606
We’reproudof our serviceandwantyouto bepleased,
but if forsomereasonyouare not happywiththe service
youreceive,hereare threestepsto followfor furtherhelp.
service contracts
Fortrouble-freeservicebeyond
thewrittenwarrantyperiod.
a
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.r=y-..-. --
;.
Ifyouprefer to budgetyourrepairexpenditures ~ ~
Servicecontractsletyoupaytoday’spricesfor
insteadof beingsurprisedbythem, GEoffers
:-_z:.”~-~-’
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servicea month, a year,or severalyearsfrom
servicecontracts forvaryinglengthsof timeon ~
,,, ~ now.And, you’llreceiveservicefromGE
allGE major appliances.Witha contract, we’ll
$$
...
‘ “2t’-2”’z“‘ ’4’
trainedservicetechniciansusingonlygenuine
keepyourapplianceingoodoperatingcondition
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GEparts. If youhaveanyquestionsabout
duringthe contractperiod at no additional ServiceContracts, call TOLL-FREE
charge. 800.626.2224.(In Kentucky,call800.292.2057.)
The Quick Fix” system
You cansavemoneyandtime
t!
bydoingit yourself.
I
For do-it-yourselferswhowouldprefer to fix
=@
GE major appliancesthemselves. .. GEoffers
P
an industry first, the QuickFix”System.
!
A programfor do-it-yourselfappliancerepair,
the systemincludess~ep-by-steprepairmanuals
f
for refrigerators,most non-microwaveelectric
ranges,dishwashers,and standard and large
capacitywashersand dryers,plusspecia61y
1
packagedreplacementparts, and technicalhelp
witha tollfree 800number.
Help For YOU By Phone
Shouldyou need helpin the selectionand
purchaseof newappliances, or havequestions
about the operation of the GE appliancesyou
nowown—or haveanj~other questionsabout
GE consumer products or services,youare
onlya TOLL FREE call away.
——
The GEAnswerCenter~Mconsumer
information serviceisopen 24hoursa day,
sevendaysa week.
Our staff of expertsstands readyto assistyou ‘
anytime.
15
Your Direct I&e toGened Ekmk
‘l-k! GEAnswer
eentQF8000626.2000
.