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Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Before You Call For Service…
Troubleshooting Tips
Problem Possible Causes What To Do
Control signals after
You forgot to enter a • Touch the
BAKE
pad and desired temperature or
entering cooking time
bake temperature or the
SELF CLEAN
pad and desired clean time.
or start time
cleaning time.
Display goes blank
A fuse in your home may be • Replace the fuse or reset the circuit breaker.
blown or the circuit
breaker tripped.
The clock is in the • See the
Special features of your oven control
section.
black-out mode.
Display flashes
Power failure. • Reset the clock.
Unable to get the
Oven control pads were • The
BAKE
and
BROIL HI/LO
pads must be touched at
display to show “SF”
not touched properly. the same time and held for 3 seconds.
“Probe” appears in
This is reminding you to • Enter a probe temperature.
the display
enter a probe temperature
(on some models)
after plugging in the probe.
Power outage,
Power outage or surge. • Reset the clock. If the oven was in use, you must reset
clock flashes
it by touching the
CLEAR/OFF
pad, setting the clock
and resetting any cooking function.
Steam from the vent
When using the convection • This is normal.
feature, it is normal to see
steam coming out of the oven
vent. As the number of shelves
or amount of food being
cooked increases, the amount
of visible steam will increase.
“Burning” or “oily”
This is normal in a new oven • To speed the process, set a self-clean cycle for a
odor emitting from
and will disappear in time. minimum of 3 hours. See the
Using the self-
the vent cleaning
oven section.
Strong odor
An odor from the insulation • This is temporary.
around the inside of the oven
is normal for the first few times
the oven is used.
Fan noise
A cooling fan or a convection • This is normal. The cooling fan will turn off and on.
fan (depending on the The convection fan will run until the function is
function you are using) may over or the door is opened.
automatically turn on and off
to cool internal parts.
Surface light does
Switch operating light •Call for service.
not work
is broken.