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Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Cleaning the glass cooktop.
Turn off all surface units. Remove
hot pans.
Wearing an oven mitt, hold the
razor scraper at approximately a
45° angle and move the spill to a
cool area on the cooktop (away
from the hot surface unit).
Remove the spill with a paper
towel.
Any remaining spillover should be
left until the surface of the cooktop
has cooled.
Clean the affected area
thoroughly as described under
Daily Use.
NOTE: If pitting has already occurred, the
cooktop glass will have to be replaced. In this
case, service will be necessary.
Special Care for Sugary Spills
Our testing shows that if
you are cooking high sugar
mixtures such as jelly or
fudge and have a spillover,
permanent damage to the
cooktop surface may occur
unless the spillover is
immediately removed.
■ These lines come from the process of
gluing the cooktop into the metal
frame.
■ Use the cooktop cleaning cream to
remove these lines.
■ You have to put a lot of “elbow grease”
behind it to remove the lines, but it is
possible to take them off.
Milky Looking Lines on Cooktop
Be careful not to slide pots and
pans across your cooktop. It will
leave metal markings on the
cooktop surface.
These marks are removable using
the cleaning cream with cleaning
pad and/or razor scraper.
If pots with a thin overlay of
aluminum or copper are allowed
to boil dry, the overlay may leave
black discoloration on the
cooktop.
This should be removed
immediately before heating again
or the discoloration may be
permanent.
WARNING: Carefully check the bottoms of
the pans for nicks and gouges that would
scratch the cooktop.
Metal Marks and Scratches
If porcelain from cookware
melts/hardens onto the glass,
it usually cannot be removed
because it bonds to the glass.
If any plastic melts onto the glass
and has not already hardened,
you may try to remove it following
general instructions above
described under
Sugary Spillovers
.
NOTE: If you have melted porcelain or plastic
that will not come off the glass, the cooktop
will have to be replaced and service will be
necessary.
Melted Plastic or Porcelain from Cookware
To clean the cooktop seal around the
edge of the glass, let a wet cloth rest on
it for a few minutes, then wipe clean.
Use a mild detergent if needed.
Cooktop Seal
To order more cleaning cream,
cleaning pad and razor scraper for
cleaning your glass cooktop, please call
our toll-free number
1-800-626-2002.
Cream . . . . . . . . . . . . . . . . . . . .# WX10X300
Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . .# WX
Scraper . . . . . . . . . . . . . . . . . .# WX5X1614
Cream, Pad and
Razor Scraper Kit . . . . . . . . .# WB64X5027
To Order Parts