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Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Oven will not start A fuse in your home may be • Replace fuse or reset circuit breaker.
blown or the circuit breaker
tripped.
Power surge. • Unplug the microwave oven, then plug it back in.
Plug not fully inserted into wall • Make sure the 3-prong plug on the oven is fully inserted
outlet. into wall outlet.
Door not securely closed. • Open the door and close securely.
Control panel lighted, yet Door not securely closed. • Open the door and close securely.
oven will not start
START button not pressed after • Press START.
entering cooking selection.
Another selection entered • Press OFF/CLEAR.
already in oven and OFF/CLEAR
button not pressed to cancel it.
Cooking time not entered after • Make sure you have entered cooking time after pressing
pressing TIME COOK. TIME COOK.
OFF/CLEAR was pressed • Reset cooking program and press START.
accidentally.
Food weight not entered after • Make sure you have entered food weight after selecting
selecting AUTO DEFROST. AUTO DEFROST.
Food type not entered after • Make sure you have entered a food type.
pressing COOK.
CONTROL LOCKED The control has been locked. •Press and hold OFF/CLEAR for about 3 seconds
appears on display to unlock the control.
CAUTION—OVEN HOT The temperature inside the •This is normal.
appears on display oven is greater than 200°F.
One of the sensor cooking •These features will not operate when the oven is hot.
pads was pressed when the
temperature inside the oven
was greater than 200°F.
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
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