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Consumer Support Troubleshooting Tips Operating Instructions Safety Information
Before you call for service…
32
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Oven will not start A fuse in your home • Replace fuse or reset
may be blown or the circuit breaker.
circuit breaker tripped.
Power surge. • Unplug the microwave
oven, then plug it back in.
Plug not fully inserted • Make sure the 3-prong
into wall outlet. plug on the oven is fully
inserted into wall outlet.
Door not securely closed. • Open the door and close
securely.
Control panel lighted, yet Door not securely closed. • Open the door and close
oven will not start securely.
START pad not pressed • Press START.
after entering cooking
selection.
Another selection entered • Press CLEAR/OFF.
already in oven and
CLEAR/OFF pad not
pressed to cancel it.
Cooking time not entered • Make sure you have
after pressing TIME COOK.
entered cooking time
after pressing TIME COOK.
CLEAR/OFF was pressed • Reset cooking program
accidentally. and press START.
Food weight not • Make sure you have
entered after selecting entered food weight
AUTO DEFROST. after selecting AUTO
DEFROST.
Food type not entered • Make sure you have
after pressing REHEAT entered a food type.
or SNACKS.