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QUESTIONS?
USE THIS PROBLEM SOLVER
PROBLEM
CONTROL KNOB
WILL NOT TURN
TICKING SOUND
OF SPARK IGNITER
PERSISTS AFTER
BURNER LIGHTS
TICKING SOUND
PERSISTS AFTER
BURNER IS
TURNED OFF
BURNERS DO NOT
LIGHT
BURNERS HAVE
YELLOW OR
YELLOW-TIPPED
FLAMES
POSSIBLE CAUSE
. When the knob is at the OFF position, it must be pushed in before it can be
turned, and must be turned in a counterclockwise direction. When the knob is at
any other position, it can be turned in either direction without being pushed in.
● Turn burner off and relight. If ticking is still present, call for service.
~
Be sure knob is in the OFF position. Remove knob by pulling it straight off
the stem and check bottom of knob for any build-up of soil.
● Make sure electrical plug is plugged into a live power outlet.
● Gas supply not connected or not turned on.
● Burner parts not replaced correctly (see Care and Cleaning section).
● Counter unit not properly grounded or polarized. This can affect spark ignition.
● Soil clogging holes in burner top. Remove and clean.
~
Cooktop burner top not replaced correctly.
*
Knob not
m-installed
correctly. Push knob down on the stem.
m
=
(A)
Yellow flames
(B) Yellow-tipped flames
(C)
Normal soft
blue
flames
● If burner flames look like (A) or (B), call for service. Normal burner flames
should look like (C), burning with a soft blue flame.
If you need more help.. call, toll free:
GE Answer Center”
800.626.2000
consumer information service
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