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Consumer SupportTroubleshooting TipsOperating InstructionsSafety Information
Before you call for service.
www.GEAppliances.com
Troubleshooting Tips
Save time and money! Review the charts on the following pages
first and you may not need to call for service.
Things That Are Normal With Your Microwave Oven
■ Steam or vapor escaping from around the door.
■ Light reflection around door or outer case.
■ Dimming oven light and change in the blower sound at power
levels other than high.
■ Dull thumping sound while oven is operating.
■ TV/radio interference might be noticed while using the
microwave. Similar to the interference caused by other small
appliances, it does not indicate a problem with the microwave.
Plug the microwave into a different electrical circuit, move the
radio or TV as far away from the microwave as possible, or check
the position and signal of the TV/radio antenna.
Problem Possible Causes What To Do
Oven will not start
A fuse in your home may • Replace fuse or reset
be blown or the circuit circuit breaker.
breaker tripped.
Power surge. • Unplug the microwave
oven, then plug it back in.
Plug not fully inserted • Make sure the 3-prong
into wall outlet. plug on the oven is fully
inserted into wall outlet.
Floor of the oven is warm,
The cooktop light is • This is normal.
even when the oven has
located below the oven
not been used
floor. When the light is
on, the heat it produces
may make the oven floor
get warm.
“LOCKED” appears on
The control has been • Press and hold
CLEAR/OFF
the display
locked. for about 3 seconds to
unlock the control.
You hear an unusual,
You have tried to change • Many of the oven’s features
low-tone beep
. the power level when it is are preset and cannot be
not allowed. changed.