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PROBLEM POSSIBLE CAUSE
COMPACTOR DOES • May not be plugged into a live electrical outlet.
NOT OPERATE
• If plug is secure and compactor still fails to operate, plug a lamp or small
appliance into the same outlet to determine if there is a tripped circuit breaker
or burned-out fuse.
• Key lock switch may not be in ON position.
• Key lock switch may not have been held at START long enough to start the
compaction cycle.
• Drawer may not be firmly closed.
• Compactor has an automatic thermal cutout. If you have just compacted
repeatedly, this protector may have opened the motor circuit. Wait a few
minutes and the cutout will reclose automatically.
• In the unlikely event that the actuator (on the inside of the door) breaks off,
the compactor will not operate. DO NOT ATTEMPT TO OPERATE
COMPACTOR IN ANY OTHER MANNER. A replacement actuator can
be ordered from Monogram Preferred Service, 800.444.1845.
DRAWER IS • Trash may have fallen behind the drawer and is preventing the safety switch
HARD TO CLOSE from being closed.
DRAWER WILL • On rare occasions, a large can placed near the side of the drawer may become
NOT OPEN wrapped around the edge of the ram, interfering with the opening of the drawer.
Grasp the drawer handle and move the drawer back and forth until the stuck
can becomes dislodged.
• The Key/Lock switch may have been turned to OFF/LOCK before the ram
returned to the full UP position. Close the drawer and turn the Key/Lock
switch to ON. The ram will return to the UP position automatically.
• Unusual or unbalanced loads may result in compactor stopping before ram has
fully returned to UP position. Turn key switch to START and hold momentarily
at START, then release it back to ON. The motor will start and the ram will
return to the UP position and stop. To avoid an unbalanced load, distribute the
trash evenly in the drawer, keeping bottles and large cans flat and in the center
of the drawer.
LITTLE OR • Drawer must be at least 1/2 full of trash before you will see any appreciable
NO APPARENT amount of compacting because the ram does not travel all the way to the
COMPACTION bottom. Trash in bottom of drawer will be crushed during subsequent
compaction cycles.
GREASE LEAKING • Early in the life of your compactor, grease from the mechanism may drop
FROM MECHANISM into the drawer or be found on the front of the bag. This is normal, and
will soon stop.
If you need more help…call, toll free:
GE Answer Center
®
800.626.2000
consumer information service
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