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Problem Possible Causes What To Do
Wine chiller has odor Interior needs cleaning. •See Care and cleaning.
Moisture forms on Not unusual during periods •Wipe surface dry.
outside of wine chiller of high humidity.
Moisture collects inside Too frequent or too long
(in humid weather, door openings.
Wine bottles touching •Reposition bottles.
the back wall.
Frost forms on interior This is normal. •See the Defrosting section.
surfaces of wine chiller
Door left open. •Excessive frost may form if the door is left open.
See the Defrosting section.
•Door is not self-closing. Always make sure that the
door is closed after opening.
•Check to see if a bottle is holding door open.
Wine chiller too cold Temperature control •See About the control and settings.
is set too cold.
If the temperature setting is •When the power came back on, the wine chiller
not showing what you last returned to the default setting, which is RED WINE.
selected, a power outage Reset the control to the desired setting.
may have occurred.
The room temperature where •For proper operation, the room temperature should
the wine chiller is located is be equal to or greater than the set temperature of the
too cold. wine chiller.
Temperature in the This is normal. •After you set the temperature, the display will go
display is not the back to showing the actual temperature.
temperature that
was just set.
Temperature pads do Temperature pads have •To unlock, simply press and hold the RED WINE
not respond been locked. and the INTERIOR LIGHT pads at the same time
for 3 seconds. LOC will appear in the display when the
temperature pads have been locked.
Condensation on front Wine chiller is located in a •Wipe off the condensation with a clean, dry cloth.
of door high humidity environment.
•Locate the wine chiller in a lower humidity
environment.
Water on floor behind Door left open. •Door is not self-closing. Always make sure that the
wine chiller door is closed after opening.
•Check to see if a bottle is holding door open.
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Consumer Support Troubleshooting Tips
Operating
Instructions
Safety Instructions
Installation
Instructions
Care and Cleaning
Before you call for service…
air carries moisture
into wine chiller when
door is opened)