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TROUBLESHOOTING TIPS
Troubleshooting tips ... Before you call for service
Problem Possible Cause What To Do
Sometimes the
oven takes longer to
preheat to the same
temperature
Cookware or food in oven The cookware or food in the oven will cause the oven
to take longer to preheat. Remove items to reduce
preheat time.
Number of racks in oven Adding more racks to the oven will cause the oven to
take longer to preheat. Remove some racks.
Different cooking modes The different cooking modes use different preheat
methods to heat the oven for the specific cooking
mode. Some modes will take longer than others (i.e.
convection bake multi).
Oven will not work
remotely
Router issues, no wireless signal, etc. For assistance with oven wireless network
connectivity, please call 1-800-220-6899.
Oven is not connected.