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The Problem Solver
Wall Oven
25
Questions?
Use this
problem
solver!
PROBLEM POSSIBLE CAUSE
OVEN WILL NOT
•
A fuse in your home may be blown or the circuit breaker tripped.
WORK
•
The oven controls are not properly set.
•
The oven controls are set for cleaning. If necessary, allow the oven
to cool then open the door.
OVEN LIGHT(S)
•
The light bulb is loose or defective. Tighten or replace the bulb.
DO NOT WORK
•
The oven is self-cleaning or in a “TIMED” delay mode. The oven
lights do not come on during self-cleaning or during a “TIMED”
delay mode until the oven begins heating.
FOOD DOES NOT
•
The oven controls are improperly set. See the “How to set your
BAKE OR ROAST
•
oven for baking or roasting” section.
PROPERLY
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Oven not preheated for a long enough time (use at least 15 minutes).
•
Incorrect cookware or cookware of improper size being used.
See the “How to set your oven for baking or roasting” section.
•
Shelves in the wrong position. See the “How to set the oven for
baking or roasting” section.
•
Use a foil tent to slow down browning during roasting.
FOOD DOES NOT
•
The oven controls are not set at BROIL. Turn both the oven control
BROIL PROPERLY
•
and oven temperature knob to BROIL.
•
Improper shelf position being used. See the Broiling Guide.
•
Food is being cooked in a hot pan.
•
Cookware is not suited for broiling. Use the broiling pan and grid
that came with your range.
•
Aluminum foil used on the broiling pan and grid has not been fitted
properly and slit as recommended.
•
In some areas the power (voltage) may be low. Preheat the broil
element for 10 minutes. Broil for the longest period of time
recommended in the Broiling Guide.
OVEN WILL NOT
•
The oven temperature is too high to set a self-clean operation.
SELF CLEAN Allow the oven to cool to room temperature and reset the controls.
•
The controls are not properly set. Be sure the mode selector knob is
set in the TIMED position.
“CRACKING” OR
•
This is normal. This is the sound of the metal heating and cooling
“POPPING” SOUND during both the cooking and cleaning functions.
DURING CLEANING
EXCESSIVE SMOKING
•
Excessive soil. Turn the oven control knobs to OFF. Open the
OCCURS DURING
•
windows to rid the room of smoke. Wait until the locked door
CLEANING
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indicator light goes off. Wipe up excess soil and reset the clean cycle.
OVEN NOT CLEAN
•
The oven was heavily soiled. Clean up heavy spillovers before starting
AFTER A CLEAN the clean cycle. Heavily soiled ovens may need to self-clean again.
CYCLE
•
Oven is connected to a 208V electrical supply. Set your cleaning
time for 4 hours.
•
The oven controls are not properly set. Be sure the mode selector
knob is set in the TIMED position. See the “Self-Cleaning” section.
If you need more help…call, toll free:
GE Answer Center
®
800.626.2000
consumer information service.