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PROBLEM POSSIBLE CAUSE
DOOR NOT CLOSING • Package may be holding door open.
PROPERLY • Check the door gasket; it may be out of position
• Refrigerator is not level. See Installation Instructions.
REFRIGERATOR/ • Temperature control not set cold enough. See Temperature Control.
FREEZER TOO WARM • Warm weather or frequent door openings.
• Door left open for long time.
• Package may be holding door open.
ACTUAL TEMPERATURE • Refrigerator just plugged in. Allow 24 hours for system to stabilize.
NOT EQUAL TO SET • Door open for too long. Allow 24 hours for system to stabilize.
TEMPERATURE • Warm food added to refrigerator. Allow 24 hours for system to stabilize.
• Defrost cycle is in process. Allow 24 hours for system to stabilize.
FROST OR ICE • Door left open or package holding door open.
CRYSTALS ON • Too frequent or too long door openings.
FROZEN FOOD
(Frost within package
is normal.)
SLOW ICE CUBE • Door may have been left open.
FREEZING • Turn temperature control to a colder setting.
• Package may be holding door open.
ICE CUBES HAVE • Old cubes need to be discarded.
ODOR/TASTE • Ice storage bin needs to be emptied and washed.
• Unsealed packages in freezer may be transmitting odor/taste
to ice cubes.
• Interior of freezer needs cleaning. See Care and Cleaning.
• Poor-tasting incoming water. Change the water filter.
AUTOMATIC • Icemaker power switch is in the O (off) position.
ICEMAKER • Water supply turned off or not connected.
DOES NOT WORK • Freezer too warm.
• Piled up cubes in storage bin may cause icemaker to shut off
too soon. Level cubes by hand.
MOISTURE FORMS • Not unusual during periods of high humidity. Wipe surface dry.
ON OUTSIDE OF
REFRIGERATOR/FREEZER
MOISTURE •Too frequent or too long door openings.
COLLECTS INSIDE • In humid weather, air carries moisture into refrigerator/freezer when
doors are opened.
REFRIGERATOR/ • Foods with strong odors should be tightly covered.
FREEZER • Check for spoiled food.
HAS ODOR • Interior needs cleaning. See Care and Cleaning.
• Defrost water system needs cleaning.
• Keep open box of baking soda in refrigerator/freezer; replace
every 3 months.
INTERIOR LIGHT • No power at outlet.
DOES NOT WORK • Light bulb needs replacing. See Call for service.
• Master light switch may be in the OFF position. Switch to ON.
• The Sabbath Mode Kit may be installed and operating. Turn off Sabbath
Mode device.
DOOR DIFFICULT TO • Tight door seal is due to pressure equalizing within the refrigerator.
REOPEN IMMEDIATELY After closing the door, wait 5–30 seconds to reopen.
AFTER CLOSING
Questions?
Use this
problem
solver!
(cont.)
The Problem Solver
36” All-Refrigerator and All-Freezer Units