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Before
using your
cooktop
Read this guide carefully. It is intended to help
you operate and maintain your new cooktop
properly.
Keep it handy for answers to your questions.
If you don’t understand something or need
more help, call:
GE Answer Center®
800.626.2000
24 hours a day, 7 days a week
Write
down the
model &
serial
numbers
You’ll find them on a label under the cooktop.
Fill out and return the Consumer Product
Registration Card that is packed with this
product. If you cannot find it, please send
in the duplicate card printed in the back of
this guide.
Before sending in this card, please write these
numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or
service calls concerning your cooktop.
If you
received a
damaged
cooktop
Immediately contact the dealer (or builder)
that sold you the cooktop.
Save time
& money
Read this guide. Inside you will find many
helpful hints on how to use and maintain your
cooktop properly. Just a little preventive care on
your part can save you a great deal of time and
money over the life of your cooktop.
You’ll find many answers to common problems
in the Before You Call For Service section. If
you review our chart of Troubleshooting Tips
first, you may not need to call for service at all.
If you
need
service
To obtain service, see the Consumer Services
page in the back of this guide.
We’re proud of our service and want you to be
pleased. If for some reason you are not happy
with the service you receive, here are three steps
to follow for further help.
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased. In
most cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
Manager, Consumer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
FINALLY, if your problem is still not
resolved, write:
Major Appliance Consumer
Action Program
20 North Wacker Drive
Chicago, IL 60606
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