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Questions?
Before you
call for
service…
PROBLEM POSSIBLE CAUSE
BURNERS DO NOT • Electrical plug is not plugged into a live power outlet.
LIGHT OR SPARK
• Gas not turned on.
RANDOMLY
• Burner parts not replaced correctly.
• Holes in the simmer rings or slits in the burner rings are clogged.
• Clogged orifice, or wet burners or electrodes.
BURNERS HAVE • Burner parts not replaced correctly.
YELLOW OR
YELLOW-TIPPED
FLAMES
• If burner flames look like (A), call for service. Normal burner flames
should look like (B) or (C), depending on the type of gas.
BURNER FLAMES • If cooktop is connected to LP gas, contact the person who installed
VERY LARGE your range or made the conversion.
OR YELLOW
BURNER CONTROL • When the knob is at the OFF position, it must be pushed in before
KNOB WILL NOT it can be turned, and it can only be turned in a counterclockwise
TURN direction. Similarly, when the knob is in the LOW or X-HI
positions, it must also be pushed in to change flame settings.
OVEN LIGHT • The light bulb is loose or defective. Tighten or replace the bulb.
DOES NOT WORK
• The switch operating light is broken. Call for service.
FOOD DOES NOT • The oven controls are improperly set. See the “How to set your oven
BAKE OR ROAST for baking or roasting” section.
PROPERLY
• Incorrect cookware or cookware of improper size being used.
See the “How to set your oven for baking or roasting” section.
• Use a foil tent to slow down browning during roasting.
FOOD DOES NOT • The oven control is not set at BROIL. Push in the BROIL selector
BROIL PROPERLY button for the oven you want to use.
• Improper shelf position being used. See the Broiling Guide.
• Cookware is not suited for broiling. Use the broiling pan and grid
that came with your range.
• Aluminum foil used on the broiling pan and grid has not been fitted
properly and slit as recommended.
• In some areas the power (voltage) may be low. Preheat the broil
element for 10 minutes. Broil for the longest period of time
recommended in the Broiling Guide.
A. Yellow flames: Call for
service.
B. Yellow tips on outer cones:
Normal for LP gas.
C. Soft blue flames: Normal
for natural gas.
The Problem Solver
Stainless Steel Range