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THE PROBLEM SOLWR
PROBLEM
HOT SUGAR MIXTURES/
PLASTIC MELTED TO
THE HALOGEN/RADIANT
SURFACE
CONTROL KNOB
WILL NOT TURN
SPARKING SOUND
OF SPARK IGNITER
PERSISTS AFTER
BURNER LIGHTS
SP~KING SOUND PERSIST$
AIWER BURNER IS OFF
BURNERS DO
NOT LIGHT
BURNERS HAVE
YELLOW OR
YELLOW-TIPPED
FLAMES
VENT SYSTEM
BLOWER DOES
NOT WORK
GRILL OR GRIDDLE
IS NOT FUNCTIONING
PROPERLY
FOODS STICK
TO GRILL OR
GRIDDLE
EXCESSIVE SMOKE
(continued)
POSSIBLE CAUSE
● Turn the surface unit to LO, wipe the hot cooktop with several dry paper towels.
Use a razor scraper held at a 30° angle to the cooktop to scrape the hot spill to
a cool area outside the surface unit. Let the cooktop COO1.Clean with Cook Top
Cleaning Creme.
● Whenthe knob is at the OFF position, it must be pushed in before it can be turned.
When the knob is at any other position, it can be turned without being pushed in.
s Sparking of the igniter is normal. Air currents in the kitchen from an open
window or a person moving quickly can interrupt the flame, causing automatic
relight sparking. As the burner warms, the sparking is less likely to occur. If the
sparking persists for a long time, call for service.
● Be surethe controlknobs arein the OFF position. If the sparking sound persists
call for service.
. Make sure electrical plug is plugged into a live power outlet.
. Gas supply not connected or not turned on.
● Orifice in burner body may be clogged (see the Gas Burner Component section).
Remove the obstruction.
● Burner parts not replaced correctly (see the Gas Burner Component section).
. Counter unit not properly ~groundedor polarized. This can affect spark ignition.
● Soil clogging holes in burner cap. Remove and clean.
● Cooktop burner top not replaced correctly.
(A) Yellow flames
(B) Yellow-tipped flames (C) Normal soft blue flames
● If burnerflames look like (A) or (B), call for service. Normal burnerflames
should look like (C), burningwith a soft blue flame.
● The circuit breaker in your house has been tripped, or a fuse has been blown.
● If the components operate but the blower doesn’t, the fault may be in the
blower control switch or blower wiring connections. Be sure to disconnect
power to the cooktop at the household distribution panel before attempting to
service the blower yourself.
● Grill element is not plugged in solidly.
*GriIl or ~tiddle element controls are not properly set.
● To use the entire surface of the ~till, it is necessary to turn on both the
front and the rear controls.
. Grill or ~tiddle was not pre-seasoned before first use.
● Heat setting is too high.
. Coating of griddle has been darnaged by use of sharp instruments or
abrasive cleaners.
s Accumulated ~~easein the drip pan or ~~easewell or food soil on the grate
are causing excessive smoke.
. Fats were not trimmed from meats prior to cooking.
If you need more help... call, toll free:
GE Answer Center@ 800.626.2000 consumer information service
32
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