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Before You Call (continued)
PROBLEM CAUSE CORRECTION
AUTOMATIC ICE MAKER (CONTINUED)
Ice maker is not making
enough ice.
• Ice maker is producing less ice
than you expect.
• Freezer is not cold enough.
• Household water line valve is
not completely open.
• Check to see if water
dispenser is dispensing slower
than normal.
• Ice maker should produce approximately 4 – 5 pounds
of ice every 24 hours. Extra Ice should produce up to 8
pounds of ice every 24 hours.
• See PROBLEM section TEMPERATURES ARE TOO
WARM.
• Turn on household water line valve.
• If it is, replace the ice & water filter cartridge.
Ice maker will not stop
making ice.
• Ice maker wire signal arm is
being held down by some item
in the freezer.
• Move item and release wire signal arm. Remove any
ice cubes that are frozen together over the wire signal
arm.
Ice maker is not separating
the ice cubes.
• Ice cubes are not being used
frequently enough.
• Ice cubes are hollow or smaller
than normal.
• Remove and shake ice container to separate cubes.
• The ice & water filter cartridge may be clogged.
Replace filter cartridge.
Ice has bad odor and taste.
• Ice has picked up odor or
flavor from strong food stored
in refrigerator or freezer.
• Water running to ice maker
has poor taste or odor.
• Ice not used frequently enough.
• Cover foods tightly. Discard stale ice. Ice maker will
produce fresh supply.
• Add filter to water supply line. Consult a water
purifying company.
• Discard stale ice.
ICE DISPENSER
Dispenser will not dispense
ice.
• Ice storage container is empty.
• Freezer temperature is set too
warm.
• Household water line valve is
not open.
• Freezer door is not closed.
• Ice dispensing arm has been
held in for more than 4-5
minutes.
• When the first supply of ice is dropped into the
container, the dispenser should operate.
• Turn freezer control to a higher setting so that ice
cubes will be made. When first supply of ice is made,
dispenser should operate.
• Open household water line valve. Allow sufficient time
for the ice to be made. When ice is made, the
dispenser should operate.
• Ensure freezer door is closed.
• Motor is overloaded. Motor overload protector will
reset in approximately 3 minutes. Ice can then be
dispensed.
Ice dispenser is jammed.
• Ice has melted and frozen
around auger due to infrequent
use, temperature fluctuations,
and/or power outages.
• Ice cubes are jammed
between ice maker and back
of ice container.
• Ice cubes are frozen together.
• Ice cubes are hollow or smaller
than normal.
• Remove ice container, thaw, and empty the contents.
Clean container, wipe dry, and replace in proper
position. When new ice is made, dispenser should
operate.
• Remove ice cubes that are jamming the dispenser.
• Use the dispenser often so that cubes do not freeze
together.
• The ice & water filter cartridge could be clogged.
Replace the filter cartridge. Dispensing system
operates best at 20 – 100 psi water pressure. Well
water pressures should fall within this range.