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Crathco
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5512 Manual Page 21
Excessive dispensing Worn or defective O-Rings Replace and lubricate at
valve leakage each cleaning
Scraping sound during Frozen product scraping off of Normal sound during freeze
freeze down cylinder walls down, goes away when
product is frozen to proper
consistency
Clicking sound Low voltage Connect freezer to dedicated
circuit of proper rating
Extension cord or improperly sized Connect freezer directly to
electrical wire power source using properly
sized wiring.
Thumping sound from Worn drive belt Replace belt
inside freezer
PROBLEM PROBABLE CAUSE SOLUTION
If you still need help, call our service department at (800) 695-4500 (USA & Canada only) or (502) 425-4776 (Monday
through Friday, 8 am - 8 pm EST) or an authorized service center in your area. Please have the model and serial
numbers ready so that accurate information can be given.
Prior authorization must be obtained from Grindmaster Corporation’s Technical Services Department for all
warranty claims.