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Service Request and Issues that require to be confirmed
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Problems and Solutions
Phenomenon Issues that require to Measures
be confirmed
The fridge
Is it power failure? Check whether other appliances work.
doesn’t work Is the plug inserted well? Insert the plug well.
Is the power supply 220V? If it is 110V, connect raising power transformer.
The cooling is Did you put hot food into the fridge? Hot food has to be cooled before it is put into the
not enough Is there too much stored food in the Leave proper clearance between foods.
fridge?
Is the distance between the fridge and Leave space between the fridge and its nearby
other entity too near? entities.
Is the ambient temperature below 5
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Refer to installation method, put the fridge in
or above 43
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? place where ambient temperature is 5
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~43
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.
Large Noise or Is the floor under the fridge firm and Put the fridge on firm and flat floor.
Abnormal noise
flat?
(Noise is relatively large on stone or
wood floor)
are there any entity at the back of the Take away entity at the back of the fridge.
fridge?
Bad smell in the Is strong smell food sealed well? Store the strong smell food in sealed container
fridge or bag.
Are containers close well? Close the containers well
Dew inside the did you put hot food in the fridge? Cool the hot food first before store in the fridge
fridge Is the door open for a long time? Wipe with dry cloth
Did you open doors too often? Reduce open door times.
Is the container that stores high water Put food in container with cover or sealed well.
content food close well?
There is frost Is the door close well? The stored food shall not affect the close of
thedoor.
Did you put hot food in the fridge? Cool the hot food before store it.
is the stored food congested? There shall be clearance between stored food.
HAIER
There is heat radiation at the back of the
fridge, and the temperature there is high,
which is normal.
The installation position affect vibrating
sound and its power. Sound can be
reduced when the fridge is good leveled.
The power consumption in
the product specification is
measured after it is in
operation for 24
hours in specific
temperature
according to national
standards.
When temperature and
humidity are high
32
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and
70%, frost will appear
in the fridge, lower the
temperature setting.
The gurgling sound when
refrigerant flows in the
evaporator is like water flow.
When the ambient temperature
is lower than 8
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¡ , the fresh
food compartment can stop
operation. Adjust the fresh
food compartment
temperature to 7
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¡ , and it can
save energy.