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Troubleshooting
Ice storage container is empty.
Freezer temperature is set too
warm.
Household water line valve is
not open.
Freezer door is not closed.
Ice dispensing arm has been held
in for more than 4-5 minutes.
When the rst supply of ice is dropped into the
container, the dispenser should operate.
Turn freezer control to a higher setting so that ice
cubes will be made. When rst supply of ice is
made, dispenser should operate.
Open household water line valve. Allow sufcient
time for ice to be made. When ice is made, the
dispenser should operate.
Ensure freezer door is closed.
Motor is overloaded. Motor overload protector will
reset in approximately 3 minutes.
Dispenser will not
dispense ice.
PROBLEM CAUSE SOLUTION
iCe dispenseR
Ice has melted and frozen
around auger due to infrequent
use, temperature uctuations,
and/or power outages.
Ice cubes are jammed between
ice maker and back of ice
container. Ice cubes are frozen
together.
Ice cubes are hollow or smaller
than normal.
Remove ice container, thaw and empty the contents.
Clean container, wipe dry and replace in proper
position. When new ice is made, dispenser should
operate.
Remove ice cubes that are jamming the dispenser.
Use dispenser often so that cubes do not freeze
together.
The ice & water lter cartridge could be clogged.
Replace lter cartridge. Dispensing system operates
best at 21 to 120 psi water pressure. Well water
pressures should fall within this range.
Ice dispenser is
jammed.
Household water line valve is
not open.
Freezer door is not closed.
The ice & water lter cartridge
is clogged.
Front lter not fully installed,
if equipped.
Open household water line valve. See “Ice maker is
not making any ice” Section in the Troubleshooting.
Ensure that freezer door is closed.
Replace lter cartridge.
Push lter in until you hear a “click”. Filter should be
ush with cabinet.
Dispenser will not
dispense water.
Water has been in the tank for a
period of time.
Unit not properly connected to
cold water line.
Tubing used in the household
water supply and installation may
affect water taste and odor.
Water has a high mineral content.
Draw and discard 10-12 glasses of water to freshen
the supply and completely rinse out the tank.
Connect unit cold water line that supplies water to the
kitchen faucet.
For best results, use copper tubing for water
connections.
Contact water treatment plant for help.
Water has and
odd taste and/or
odor.
WateR dispenseR
Cut-off and cut-on pressures are
too low (well systems only).
Reverse osmosis system is in
regenerative phase.
Have someone turn up the cut-off and cut-on
pressure on the water pump system (well
systems only).
It is normal for a reverse osmosis system to be
below 21 psi during the regenerative phase.
Water pressure is
extremely low.
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