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Troubleshooting
PROBLEM
Fried food does
not have a golden
brown color and/or
is not crispy.
Fryer gives off a
strong, unpleasant
odor.
Unit does not
heat.
During frying, the
oil spills over the
edge of the
fryer.
Things TO CHECK
• Selected temperature is too low or food has not been
fried long enough. Check food package or Frying Chart
for correct temperature or preparation time.
• There is too much food in basket. Never fry too much
food at one time. See food package, Frying Chart, or
recipe for correct frying amount. Food pieces may be
too thick to fry adequately.
• Volume of oil is too low.
• Oil isn’t fresh. Change oil. Filter oil regularly to keep it
fresh longer.
• When frying food with a high moisture content (such
as chicken, fries, etc.) change oil frequently.
• Type of oil is not suitable for deep-frying food.
Use good quality frying oil. Do not mix two different
types of oil.
• Ensure magnetic cord assembly is properly attached
to fryer socket.
• Ensure electrical cord assembly is plugged into
electrical outlet.
• Ensure Power ON/OFF Switch is set to ON.
• Heating Element Assembly not correctly assembled.
Make sure Heating Element Assembly is properly
installed on base. See “How to Assemble” section.
• Press Reset on Heating Element/Control Panel by
inserting a small pointed item (such as a paper clip)
into the opening labeled RESET. Make sure fryer has
recommended amount of oil in oil pot.
• There is too much oil in fryer. Make sure that oil does
not exceed maximum level mark.
• Basket/food immersed too quickly. Carefully raise
basket out of oil.
• Food contains too much liquid. Dry food thoroughly
before placing it in fryer. Follow instructions in “Frying”
section.
• When frying food with a high moisture content (such
as chicken, fries, etc.) change oil frequently.
• There is too much food in frying basket. Do not fry
more food at one time than quantities indicated on
food package or Frying Chart.
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