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PROBLEM
Coffee tastes bad.
Water on counter under
unit.
Coffeemaker will not
brew and LED light
is blinking.
Weak coffee.
Coffee overflows from
brew basket.
Coffee overflows from
mug or travel mug.
PROBABLE CAUSE
• Coffeemaker needs cleaning.
• Coffee ground too coarsely or too finely. Set coffee grinder to automatic drip grind.
• Poor coffee quality and freshness.
• Poor water quality (use filtered or bottled water).
• Overfilled water reservoir. Also check cup used to fill reservoir. Some mugs/cups do not pour
cleanly and can dribble water down the side of the cup and onto counter.
• Add water. If there is no water in the water reservoir and a brew button is pushed, the unit will
not brew.
• First, try brewing using the BOLD setting. If coffee is still too weak, adjust water/coffee ratio
by using slightly less water and/or more grounds. Be careful to not exceed the MAX line for
grounds.
• Use a lesser amount of ground coffee.
• Use the BOLD setting for flavored, finely ground, premium brand ground coffees, and decaf
coffees.
• When using whole bean coffee, a standard automatic drip coffee grind will yield best results.
Be careful not to overgrind, since very finely ground coffee can cause overflow in this unit.
• To prevent coffee overflowing from a mug/travel mug, ensure the SAME cup into which coffee
will be brewed is also used to fill the water reservoir.
Troubleshooting
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