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PROBLEM
Coffee tastes bad.
Water on counter under
unit.
Coffeemaker will not
brew.
Coffee overflows from
brew basket.
Coffee overflows from
mug or travel mug.
Water remaining in
reservoir.
Noise or steam at the
end of brew cycle.
PROBABLE CAUSE
• Coffeemaker needs cleaning.
• Coffee ground too coarsely or too finely. Set coffee grinder to automatic drip grind.
• Poor coffee quality and freshness.
• Poor water quality (use filtered or bottled water).
• Overfilled water reservoir. Also check cup used to fill reservoir. Some mugs/cups do not pour
cleanly and can dribble water down the side of the cup and onto counter.
• Make sure you have allowed for the 2 minutes of cool-down time.
• Check for water in water reservoir. If there is no water in the reservoir and the brew button is
pushed, the unit will not brew.
• Use removable holder for ground coffee.
• Use a lesser amount of ground coffee.
• When using whole bean coffee, a standard automatic drip coffee grind will yield best results.
Be careful not to overgrind, since very finely ground coffee can cause overflow in this unit.
• To prevent coffee overflowing from a mug/travel mug, use the same mug/travel mug to brew
into that was used to fill the water reservoir. Do not add more than 10 ounces of water.
• Added too much water. Remove K-Cup
®
* pack and replace brew basket. Repeat brewing cycle.
• Reduce amount of water in reservoir.
• Brew a different type of K-Cup
®
* pack.
Troubleshooting
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