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Troubleshooting
PROBLEM
Machine will not work
when switched ON.
Motor appears to stall
when juicing.
Excess pulp building up
in the micro-mesh
strainer basket.
Pulp is too wet and
insufficient juice is
produced.
Juice sprays out of spout.
Juice drips out of spout
immediately after juicing.
Machine vibrates
excessively.
PROBABLE CAUSE/SOLUTION
• The locking latches may not be correctly engaged. Check to see if the locking latches are properly
positioned in the two grooves on either side of the juice cover. Refer to page 5, Steps 3 and 4.
•
This machine is equipped with motor overload protection. If the motor stops during operation due
to overheating, unplug and allow it to cool down for 15 minutes. Plug machine back in after 15
minutes to resume normal operation.
• The juicing action may be too vigorous. Try slower juicing action by pushing the food pusher down
more slowly. Refer to page 6, Step 3.
• Wet pulp can build up under the juicer cover or pulp container. Turn unit OFF and unplug. Empty the
pulp bin; then clean juice cover and strainer basket.
• Turn OFF and unplug. Remove strainer basket and clean mesh walls with a fine brush. This will remove
excess fiber buildup which could be inhibiting the juice flow. Refer to pages 7 and 8.
• Try a slower juicing action.
• Turn OFF and unplug. Remove strainer basket and clean mesh walls with a fine brush. This will remove
excess fiber buildup which could be inhibiting the juice flow. Refer to pages 7 and 8.
• Try a slower juicing action by pushing the food pusher down more slowly. Refer to page 6, Step 3.
• With motor ON, raise and lower food pusher in feed chute several times. The action forces remaining
pulp and juice out of strainer bowl.
• Buildup of pulp in mesh of strainer basket. Turn unit OFF and unplug. Clean strainer basket. Refer to
page 8. If machine vibration continues after cleaning, this could be a sign of a damaged strainer basket.
Call our toll-free customer service number to order a new strainer basket.
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