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Troubleshooting Guide
Problem . . . Solution . . .
Operation/Status light
lights red
(on some models)
A system fault has been detected. Unplug unit for 5 seconds, and then plug unit
back in. If light is still red, unplug unit for 6 minutes, and then plug unit back in.
If light is still red, refer to "Requesting Assistance or Service.”
If Operation/Status light repeatedly lights red, refer to “Requesting Assistance
or Service.”
Unit will not run
• Check to see if unit is securely plugged into an electric outlet.
• Check to see if operation light is illuminated when blender is On.
• Check to see if the fuse for the electric outlet has blown or if a circuit breaker
has tripped.
• Jar is not securely seated on the base.
Ingredients will not mix
properly
• Check to see if enough liquid has been added to the ingredients. Mixture should
be fluid and free-running at all times.
• Solid pieces are too large. Pieces should not exceed 1″ cubes.
• Jar is too full. Do not fill past highest graduation marking.
• Cutters are not sharp or are damaged. Inspect jar and cutter assembly daily.
Replace jar and cutter assembly at least every 12 months or when damaged.
Operation/Status light
lights yellow
(on some models)
• Jar is not on blender base.
• Jar is not securely seated on optional jar pad sensors.
Caring for the Blender
Replacement Parts
Maintenance
Unplug the blender and remove the jar from the base, and then inspect the jar and cutter assembly
for wear, nicks, or broken blades. Replace if necessary. See “Replacement Parts” below.
Unplug the blender, and then inspect the power cord insulation and power plug for cracks. Refer to
“Requesting Assistance or Service” for repair or replacement.
Replace the jar and cutter assembly at least once a year. See “Replacement Parts” below.
32 oz. Polycarbonate jar and cutter assembly (includes cover/filler cap)
Description . . . Part Number . . .
6126-91515
Inspect the blender and its various parts and replace as follows:
Daily
Weekly
Yearly
Refer to “Requesting Assistance or Service” on page 2 to order parts below.
NOTE: Do not operate this blender if it malfunctions or is dropped or damaged in any manner. Return blender to
the nearest authorized service facility for examination, repair, or electrical or mechanical adjustment.
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